You just started leading a new team and right now you're so busy you can't even sit down and have dinner with your family.
You're pinned down all day. Any real work you need to get done starts at the end of the day when the meetings finally slow down, a little.
Your team comes to you for every single answer. Even tiny decisions.
You know you should be delegating. But that feels risky right now. You don't know these people yet. You're not sure who you can trust.
So you keep your hands on everything.
And every decision on the team now runs at your pace. Which is not fast, because you've got eighteen other things pulling you in different directions.
You have become the bottleneck on your team.
You know this isn't sustainable. But you don't know what to do about it. And you don't have any time to go figure it out.
Here's exactly why this happens, and how to turn it around fast.
Why this happens
It's a new team. You don't know them yet. They don't know you. No trust has been established in either direction.
From your side, it seems too risky to leave things to chance. Better have your hands on everything.
From their side, they don't know how you like to make decisions. They don't know how you react when things go wrong. So for now, it seems safest to just let you make all the calls.
There's one more thing making this worse: these questions they keep bringing you are so easy for you. You've done their job. You were a top performer. Jumping in to solve problems for your team makes you feel useful.
I get it. But this has to change.
Step 1: Build a foundation of trust.
Everything starts here.
You've got to be able to trust them to make good decisions. And they've got to trust you to have their backs when something goes wrong.
That second part is the ownership mindset. As the leader of the team, you are responsible for everything that happens here, even decisions you didn't make, even actions you didn't take.
I explain this on day one with every new team. But saying it is one thing. I've got to prove it through my actions.
So in the early days, I'm actively on the lookout for any small misstep or mistake I can own in front of the team. Every time I do it, I'm showing them I meant what I said.
And remember: they can't earn your trust if you never let them own anything.
Step 2: Make sure the team is clear on the outcomes expected of them.
Hold a shared vision workshop with the team. Bring everyone together and align on two things:
The specific goals and objectives your team is expected to deliver, and how you'll measure performance against them
A vision of your ideal future self as a team: your values, your ways of working, how you help and support each other
That covers the high-level view.
For every specific project or initiative, make sure the people working on it are clear about the outcome you expect. But don't give them step-by-step instructions for how to get there. That's the next step.
The weekly one-on-one with every direct report is also essential here. This is where you catch small misunderstandings long before they go way off track. And this one routine alone will dramatically reduce the number of interruptions you get every day.
Before you had these meetings in place, your directs had to fight for your time wherever they could get it. Now, unless something is truly urgent, they'll hold their questions for a few days knowing they've got time on the calendar with you.
Step 3: Have the team build the plans.
You clarify the outcome. The team builds the plan for getting there.
When you're reviewing their plan, you already have in mind what a perfect plan looks like. But here's the key: you're not expecting perfect. If the plan they bring you is 80% or better, it's a go.
If it's well below 80%, that's a coaching moment. Work with them to get it to 80%, and then it's a go.
Why does this work? Because the team is going to understand the details of a plan they built far better than a plan you handed to them. They'll have a real sense of ownership. And they'll be motivated to push through obstacles and solve problems, because it's their plan.
Step 4: Teach your team how to be decisive.
You need the team making most of the day-to-day decisions without coming to you for approval.
Two common problems I see:
First, people get paralyzed by large decisions with a lot of uncertainty. When I see someone stuck, I ask them: "What's one small step we could take in the direction we believe we need to go?" They can almost always answer that. So we take that one step, get feedback, and consider the next small step. That's how we keep moving.
Second, people aren't clear about which decisions they can make on their own and which require your approval. Set some decision boundaries. Give clear guidelines and examples of when they need to bring it to you. For everything else, let them know they are expected to decide on their own.
And when they make a decision and something goes wrong, you still own it. Don't destroy the trust you've built by pointing blame or being harsh about it.
You're not disconnecting from the team.
You are removing yourself as the bottleneck.
You'll still be there to guide, coach, and support. But you are no longer the easy button for every question and every decision.
That's how you get out of the weeds. That's how you get back to dinner with your family.
And maybe, just maybe, you'll actually make it on that family vacation.
Best,
Jeff
P.S. If you're leading a new team right now and feel like everything runs through you, book a complimentary call with me. We'll talk about what's actually driving the bottleneck in your situation and get you pointed in the right direction. I'm taking all of these calls myself right now, so grab a time while you can. Schedule your call here.
P.P.S We will be moving to a new platform for hosting the Bellamy letter. If you would like to continue receiving the Bellamy letter each week, please click this link to opt-in on the new platform. Apologies for any inconvenience or disruption. I'm committed to continuing to deliver high-value content for tech industry managers leading new teams.
